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Bill Secondary Insurance
To bill a secondary insurance, first open the account from Account. Then: Confirm that the "Allow" amount is greater than 0 on the EOB. Confirm that "Deduct", "CoInsu", and "Other" adds up to the...
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Create New Claim Manually
Our guide on creating claims manually:
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Create New Office Visit (Walk-Ins)
Our guide on creating office visits:
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How do I Sign Up for Healthix Clinical Alerts
To sign up for Healthix clinical alerts: Contact Healthix to enroll in the program. Fill out and fax/email the Healthix form attached below to link with MDLand. Have patients sign consent form fro...
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How do I setup MACRA/MIPS?
To set up MACRA/MIPS: Go to Settings > EMR > MACRA QPP Report Setting Select a report period. Review requirements for each section Customize measures Save
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How do I get credit for Meaningful Use?
Our guide on how to fulfill Meaningful Use requirements within iClinic for 2019 (Stage 3) is attached below. You can also view our videos on each Meaningful Use Objective here: Objectives 1 & 2 ...
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How do I send prescriptions for controlled substances?
Due to DEA requirements, sending electronic prescriptions for controlled substances (EPCS) requires certain security considerations. Before beginning, your clinic will have to have signed the EPCS ...
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How do I set up a new prescriber for ePrescription?
To set up a new provider with ePrescription: Go to Settings > ePrescription > Prescriber and click New. Select employee you want to add as prescriber and click "Register New Location in Surescript...
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How do I unlock my account?
For security reasons, we can only unlock an account for you with the written permission of the person who pays for the account (usually the doctor).Reach out to your admin and your admin can unlock...
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DYMO LabelWriter setup
Our guide on setting up and troubleshooting DYMO is attached below.