Prescribing Medications in iClinic

1. Introduction 

• Purpose: This guide provides detailed, step-by-step instructions for prescribing medications in MDLand iClinic. 

• Key Features: Navigating the system, creating prescriptions, using custom templates, and managing medication lists. 

2. Accessing the Patient’s Office Visit 

1. Log In:  

• Sign in to your MDLand iClinic account using your credentials. 

2. Navigate to the Waiting Room:  

• You can access the waiting room in three ways:  

• Click on the Waiting Room Icon on the left panel. 

• Click on Waiting Room under the CCM and RPM Modules. 

• Click on the Waiting Room Tab at the top of the dashboard. 

3. Select the Patient:  

• Click on the patient’s name to open their Office Visit. 

3. Creating a Prescription 

1. Access the Prescription Section: 

• In the office visit, scroll to the Prescription Section. 

• Click New to open the RX Editor. 

2. Search for a Medication: 

• In the RX Editor, type the name of the medication into the search bar. 

• Press Enter on your keyboard. 

• A list of medications will appear. Double-click the medication you want to prescribe. 

3. Complete Prescription Details: 

• The selected medication will load on the right side. 

• Click the dropdown next to Recommended SIG to choose an appropriate SIG. 

• Enter the Quantity and Qualifier.  

• If you fill out the Day’s Supply section, it will auto-populate the quantity. 

• To save the medication for future prescriptions:  

• Check the box labeled Save to My Drug List. 

4. Save the Prescription: 

• Click Save RX. 

• You’ll return to the Prescription Section, where you’ll see a Red or Green “F”:  

• Green F: The medication matches the patient’s insurance formulary. 

• Red F: The medication may not be covered. 

4. Sending the Prescription 

1. Prepare the Prescription:  

• Click Refresh to update the prescription status. 

• A Green Square will appear, indicating readiness to send. 

2. Send the Prescription:  

• Place a checkmark next to the medication. 

• Click Send eRx. 

• In the Send eRx Box:  

• Select the patient’s pharmacy. 

• If no default pharmacy is saved, search and select a new one. 

• Click Send. 

3. Confirmation:  

• A message will appear in blue, confirming that the prescription was "Sent Successfully". 

5. Managing Active Medications 

1. Add to Active Medication List:  

• Place a checkmark next to the prescribed medication. 

• Click Add to Medication List. 

2. Save as Template:  

• To create a prescription template:  

• Check the medications to include. 

• Click Save as Template. 

• Name the template and click Save. 

3. Using a Prescription Template:  

• In the Prescription Section, look under My Drug List → Template. 

• Click the dropdown and select the template. 

• The prescription section will auto-populate with the medications from the template. 

6. Customizing SIG (Directions for Use) 

1. Edit SIG: 

• If the desired SIG isn’t listed, click Edit. 

• Fill out the following fields:  

• Day’s Supply (selected from the dropdown). 

• Take/Apply, Route, Frequency, and Times.  

• Specify units (e.g., hours, days, weeks). 

• The system will calculate the quantity and format the SIG accordingly. 

2. Advanced Customization: 

• To further modify the SIG:  

• Place a checkmark in the DAW (Dispense As Written) box. 

• Edit the SIG in the SIG Description box as needed. 

3. Save Custom SIG: 

• Check Save to My Drug List. 

• Click Save eRx. 

7. Troubleshooting Tips 

• Medication Not Found:  

• Double-check the spelling. 

• Use partial names to broaden search results. 

• Formulary Check Issues:  

• Refresh the page to update formulary status. 

• Verify the patient’s insurance information. 

• Prescription Not Sending:  

• Ensure all required fields are filled. 

• Confirm the pharmacy is selected. 

• Refresh if the "Send eRx" button is unresponsive. 

8. Support Guidelines 

• In-App Support: Use the iClinic help feature for immediate assistance. 

• Technical Support: Contact IT support for technical issues related to prescriptions. 

• Compliance Officer: Consult for regulatory questions regarding medication management. 

Thank you for following this guide. Accurate prescription management ensures patient safety and regulatory compliance.