Configuring Clinic Options in iClinic – MDLand

1. Introduction

Purpose: This guide provides comprehensive, step-by-step instructions on how to configure and manage Clinic Options in MDLand iClinic effectively.

Key Features: Accessing Clinic Options, managing clinic information, adjusting general and security settings, configuring patient-related settings, and managing vaccine information.

2. Accessing Clinic Options

Log In:

Sign in to your MDLand iClinic account with administrative privileges.

Navigate to Clinic Options:

Click on the Settings Icon from the dashboard.

Select General Settings and click on Clinic Options.

3. Updating Clinic Information

Purpose: Maintain accurate clinic details used for documentation, billing, and communications.

Edit Clinic Information:

Enter or update the clinic name, address, phone number, fax, and other contact information.

Office Locations:

Set a default office location that will appear on reports and letters.

4. Contract Information

iClinic Version:

Displays the current version of MDLand iClinic in use.

License Agreement:

Click Print to download and review the current MDLand License Agreement.

Data Sharing Addendum:

Access and print agreements related to data sharing within the MD Network.

5. General Options

Patient Summary Attachments:

Enable or disable automatic patient summary attachments for referral letters.

Default Post-Visit Screen:

Choose whether the system redirects to Registration, Patient Home, or Waiting Room after creating an office visit.

Default Attending Physician:

Set a default provider for new patient registrations, particularly useful for single-provider practices.

6. Date, Time, and Search Settings

Time Format:

Select 12-hour or 24-hour time format.

Search Criteria:

Enable Intelligent Search for flexible search options by name, DOB, or ID.

7. Facility and Claim Settings

Default Facility:

Set the default facility for new office visits and claims.

Claim Preferences:

Configure default billing settings for claims submission.

8. Clinic Model Configuration

Registration Type:

Select Medical Clinic or Social Service/HIV based on your clinic’s focus.

9. Security Settings

Password Requirements:

Choose the desired password complexity: Normal, Strong (default), or Very Strong.

Account Lock Policy:

Accounts lock after five consecutive failed login attempts to enhance security.

10. Signature Options

Signature Method:

Select between Tablet PC or Signature Pad for electronic signatures.

Patient Sign-Off Requirement:

Choose whether to require patient signatures for every visit.

11. Vaccine Settings

Purpose: Configure vaccine-related data for clinics enrolled in vaccine registries.

Settings: Ensure vaccine account details are accurate and updated regularly.

12. Best Practices

Regular Reviews: Periodically review Clinic Options to ensure settings align with clinic policies.

Data Accuracy: Maintain accurate clinic and provider information to avoid billing discrepancies.

Security Compliance: Regularly update security settings to comply with data protection regulations.

13. Troubleshooting Tips

Unable to Access Clinic Options:

Confirm that you have administrative permissions.

Issues Saving Changes:

Ensure all required fields are completed.

Try refreshing the page or clearing your browser cache.

Password Reset Problems:

Contact IT support if users are locked out after failed login attempts.

14. Support Guidelines

In-App Help: Use the MDLand iClinic help feature for immediate assistance.

Technical Support: Contact MDLand technical support for system-related issues.

Administrative Support: Consult your clinic administrator for guidance on configuration changes.

Thank you for following this guide. Proper configuration of Clinic Options ensures efficient workflows, secure operations, and improved patient management in MDLand iClinic.

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